March 2011
Intermediate to advanced
240 pages
6h 27m
English
Content preview from Smart Retail, 3rd Edition
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pa r t o n e – y o u
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out for in your own store. Of course some customers will also happily give
you a rundown of what it is that attracts them to the particular store you
are in, and that’s extra useful.
Street Time
As a consultancy we do a cracking version of exactly this process: we
send teams of senior retailers, each clutching a twenty-pound note, out
into shops. We call this programme ‘Street Time’ and those retailers are
targeted with visiting a selected set of stores and reporting back on them.
They talk to staff (we’ve had at least a dozen staff hired by our clients after
having had great in-store conversations), ...
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I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.