Skip to Content
Social Media Communication, 4th Edition
book

Social Media Communication, 4th Edition

by Jeremy Harris Lipschultz
July 2023
Intermediate to advanced
442 pages
15h 16m
English
Routledge
Content preview from Social Media Communication, 4th Edition

4 Social Media in Public Relations

DOI: 10.4324/9781003281924-4

PR has selected a group of rather unique metrics, like brand affinity or trust scores, but … clients want performance metrics.

Thomas R. Flynn, James R. Smith, & Michael F. Walsh – (2021, p. 355)

Regardless of how you define it, good public relations require excellent management … publics are ready to call you on it if you try to promote your organization in ways inconsistent with how your organization is managed.

– Tom Kelleher (@tkell, 2018, p. 6)

The desire of public relations practitioners to both better understand and measure engagement is not surprising, given the emphasis on the strategic use of social media technologies and other digital platforms.

– Toby ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Social Media Communication

Social Media Communication

Bu Zhong

Publisher Resources

ISBN: 9781000910278