Chapter 24
Project Quality Management
Project Quality Management Processes
Project Quality Management encompasses all of the work that is required to deliver the project’s product at the customer’s required level of quality. The PMI divides Project Quality Management into three major processes commonly shown as follows:
■ Quality Planning: Planning the quality approach.
■ Quality Assurance: Defining the level of compliance with requirements and incorporating continuous quality improvement into the test processes.
■ Quality Control: Executing the testing and measuring results compared to the quality thresholds defined in the Quality Assurance processes.
These Project Quality Management processes are integrated into the phases of the Project ...
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