Chapter 32

Testing Center of Excellence

IT organizations looking to improve their testing practices often centralize some or all test-related activities in a testing center of excellence (CoE).

Figure 32.1 depicts the normal organizational structure in a testing CoE. The testing CoE primarily consists of resources such as test managers, test architect, solution architect, test automation experts, QA managers, and QA auditors.

The CoE engages in the following activities:

  1. Delivery division: Here, multiple projects will be handled in multiple domains. There may be manual testing projects, test automation projects, performance testing projects, and other specialized testing such as SOA testing, usability testing, compatibility testing, and so on. ...

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