November 2014
Intermediate to advanced
304 pages
5h 51m
English
Communication Rule 1: Be 100% Accountable—Rise Above Circumstances
Communication Rule 2: Check Your Interpretation—Confront Your Assumptions
Communication Rule 3: Make Expectations Clear—Don’t Expect Others to Read Your Mind
Communication Rule 4: Create Positive Partnerships—Stop Negative Talk
Communication Rule 5: Speak Up—Stop Holding Yourself Back
Communication Rule 6: Commit or Do Not Commit—Don’t Hedge
Communication Rule 7: Own the Problem—Don’t Blame or Make Excuses
Communication Rule 8: Recover Quickly and Come Back Stronger—Stop Defeating Yourself
Communication Rule 9: Be Precise—Avoid Word Traps That Derail You You Need to Succeed
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