CHAPTER 8

HR Metrics

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“Always Aim at perfection, for only then will you achieve excellence”

 

JRD Tata

CHAPTER OUTLINE
  • HR metrics
  • Balanced scorecard
  • Effectiveness metrics
  • Efficiency metrics
  • Model of HR
  • Strategic asset
  • HR architecture
LEARNING OUTCOMES
  • HR metrics-meaning
  • Evolution of HR metrics
  • HR scorecard
  • Impact of HR practices on organisational performance

OPENING CASE

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Lupin Pharmaceuticals is the US wholly owned subsidiary of Lupin Limited and is among the top five pharmaceutical companies in India. The company is ...

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