CHAPTER 9

HR Outsourcing

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“The important thing about outsourcing or global sourcing is that it becomes a very powerful tool to leverage talent, improve productivity and reduce work cycles.”

Azim Premji

CHAPTER OUTLINE
  • Outsourcing
  • Out-tasking
  • Sub contracting
  • Business Process Outsourcing (BPO)
  • Recruiting Process Outsourcing (RPO)
  • Legal Process Outsourcing (LPO)
  • Professional Employer Organisation (PEO)
  • Application Service Provider (ASP)
LEARNING OUTCOMES
  • Meaning of outsourcing
  • Strategy of outsourcing
  • Types of outsourcing
  • HR outsourcing
  • Pros and cons

OPENING CASE

In the year 2012, Unilever, a consumer goods company outsourced ...

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