Chapter 1Introduction to Strategy in Practice

It is important to remember that no one has ever seen a strategy or touched one; every strategy is an invention, a figment of someone's imagination…

—Henry Mintzberg

Strategy: A Persistent Dilemma

Strategy – is it really a figment of someone's imagination? One would hardly come to that conclusion judging by the popularity of the word in the business media. Scarcely any business word is invoked more frequently and with greater fervor. Business leaders take great pride in referring to “their strategy.” A simple search for the word “strategy” in the Financial Times online (FT.com) for the 12-month period of 2014 results in 6,506 hits. The term is being used; in fact, ...

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