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Streams, Walls, and Feeds: 109 Design Guidelines for Improving Notifications, Messages, and Alerts Sent Through Social Networks and RSS
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Streams, Walls, and Feeds: 109 Design Guidelines for Improving Notifications, Messages, and Alerts Sent Through Social Networks and RSS

by Nielsen Norman Group
February 2010
Intermediate to advanced
210 pages
5h 41m
English
New Riders
Content preview from Streams, Walls, and Feeds: 109 Design Guidelines for Improving Notifications, Messages, and Alerts Sent Through Social Networks and RSS

Appendix . About the Authors

Janelle Estes is a User Experience Specialist with Nielsen Norman Group. She works with clients in a variety of industries and presents regularly about user testing and writing for the Web. She has been the primary researcher on and co-author of NN/g reports on transactional email messages and donation usability for non-profit and charity websites. Estes began her career as a research associate on the Customer Experience team at Forrester Research, where she was involved with many research efforts related to user experience and user centered design. Additionally, Estes has worked as a user experience consultant with companies across many industries, including retail, financial services, healthcare, manufacturing, and ...

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Publisher Resources

ISBN: 9780132107501