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The 11 Laws of Likability
book

The 11 Laws of Likability

by Michelle Tillis LEDERMAN
September 2011
Beginner
224 pages
4h 52m
English
AMACOM
Content preview from The 11 Laws of Likability

Part BThe Conversation: Always Have It

A few years ago I attended a round-table discussion in my industry and met Alana. She was seated at the other end of the table, so during the session we only exchanged eye contact, but after listening to her comments to the group I was curious to learn more about her. At the mingling session after the discussion, I sought out Alana to talk with her.

On the surface we didn’t have much in common. She was considerably older than I was, probably in her sixties; she didn’t have kids; she’d just moved to the area for the first time; and she had a niche specialty that I knew little about. And yet we effortlessly chatted until the event broke up. We decided to grab a quick glass of wine together, and two hours ...

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Publisher Resources

ISBN: 9780814416372