Big thanks to Mike Hendrickson, my editor at O'Reilly, for giving me the green light and plenty of rope. Superior grade thanks to Faisal Jawdat, Ben Lieberman, and Andrew Stellman, the brave and generous tech reviewers of the early drafts.
The making of this book involved many people: thanks to Marlowe Shaeffer (production editor) for managing the project that is this book, Marcia Friedman (interior designer), Rob Romano (illustrator), Jeremy Mende (cover designer), Audrey Doyle (proofreader), Ellen Troutman-Zaig (indexer), and Glenn Bisignani (product marketing manager).
The following people volunteered their time to be interviewed, or to give feedback on early drafts of chapters. Muchos gracias to Michelle Breman, Pierro Sierra, Eric Brechner, Richard Stoakley, Mark Stutzman, Neil Enns, Jason Pace, Aly Valli, Joe Belfiore, Bill Staples, Laura John, Hillel Cooperman, Stacia Scott, Gwynne Stoddart, Terri Bronson, Barbara Wilson, Terrel Lefferts, Mike Glass, Chromatic, and Richard Grudman. Special thanks to Ken Dye, my first manager at Microsoft, and Joe Belfiore for giving me my break into program management and shaping my early ideas on what good managers and leaders are supposed to do.
Additional, individually wrapped thanks to my wife, Jill "bear" Stutzman; Richard "big daddy" Grudman; the Reservoir Dogs (Chris "our hero" McGee, Mike "all the moves" Viola, David "pretty boy" Sandberg, Joe "gourmet" Mirza, Phil "five-card stud" Simon); Vanessa "NYC" Longacre; Bob "making the ...
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