April 2005
Intermediate to advanced
400 pages
12h 4m
English
Many teams don't properly manage the time between requirements and specifications.
Quality requirements and design explorations are the best use of that time.
Ideas are good or bad only in relation to goals or other ideas.
Constraints are useful in finding ideas, but thinking outside of the box isn't necessarily the answer. Sometimes the best solution is finding a clever way to work within the constraints.
Questions, perspectives, and improvisational games are tools for finding new ideas.
The best place to start with design ideas is the customer experience.
Ideas develop into designs through conversations between different people with different kinds of expertise.
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