book

The Art of Project Management

Name: The Art of Project Management
Author: Scott Berkun
ISBN: 9780596007867

by Scott Berkun

April 2005

Intermediate to advanced

400 pages

12h 4m

English

O'Reilly Media, Inc.

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Copyright
Preface
Who should read this book
Assumptions I've made about you in writing this book
How to use this book
A brief history of project management (and why you should care)
Using history
Web development, kitchens, and emergency rooms
The role of project management
Program and project management at Microsoft

The balancing act of project management
Pressure and distraction
The right kind of involvement
Summary
Plans
The truth about schedules
Schedules have three purposes
Silver bullets and methodologies
What schedules look like
Why schedules fail
What must happen for schedules to work
Summary
How to figure out what to do
Software planning demystified
Approaching plans: the three perspectives
The magical interdisciplinary view
Asking the right questions
Catalog of common bad ways to decide what to do
The process of planning
Customer research and its abuses
Bringing it all together: requirements
Writing the good vision
The value of writing things down
How much vision do you need?
The five qualities of good visions
The key points to cover
On writing well
Drafting, reviewing, and revising
A catalog of lame vision statements (which should be avoided)
Examples of visions and goals
Visions should be visual
The vision sanity check: daily worship
Summary
Where ideas come from
The gap from requirements to solutions
There are bad ideas
Thinking in and out of boxes is OK
Good questions attract good ideas
Bad ideas lead to good ideas
Perspective and improvisation
The customer experience starts the design
A design is a series of conversations
Summary
What to do with ideas once you have them
Ideas get out of control
Managing ideas demands a steady hand
Checkpoints for design phases
How to consolidate ideas
Prototypes are your friends
Questions for iterations
The open-issues list
Summary
Skills
Writing good specifications
What specifications can and cannot do
Deciding what to specify
Specifying is not designing
Who, when, and how
When are specs complete?
Reviews and feedback
Summary
How to make good decisions
Sizing up a decision (what's at stake)
Finding and weighing options
Information is a flashlight
The courage to decide
Paying attention and looking back
Summary
Communication and relationships
Management through conversation
A basic model of communication
Common communication problems
Projects depend on relationships
The best work attitude
Summary
How not to annoy people: process, email, and meetings
A summary of why people get annoyed
The effects of good process
Non-annoying email
How to run the non-annoying meeting
Summary
What to do when things go wrong
Apply the rough guide
Common situations to expect
Take responsibility
Damage control
Conflict resolution and negotiation
Roles and clear authority
An emotional toolkit: pressure, feelings about feelings, and the hero complex
Summary
Management
Why leadership is based on trust
Building and losing trust
Make trust clear (create green lights)
The different kinds of power
Trusting others
Trust is insurance against adversity
Models, questions, and conflicts
Trust and making mistakes
Trust in yourself (self-reliance)
Summary
How to make things happen
Priorities make things happen
Things happen when you say no
Keeping it real
Know the critical path
Be relentless
Be savvy
Summary
Middle-game strategy
Flying ahead of the plane
Taking safe action
The coding pipeline
Hitting moving targets
Summary
End-game strategy
Big deadlines are just several small deadlines
Elements of measurement
Elements of control
The end of end-game
Party time
Summary
Power and politics
The day I became political
The sources of power
The misuse of power
How to solve political problems
Know the playing field
Summary
Notes
Annotated Bibliography
Philosophy and strategy
Psychology
History
Management and politics
Science, engineering, and architecture
Software process and methodology
Acknowledgments
Photo Credits
Colophon
About the Author
Colophon
Index

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The Art of Project Management

by Scott Berkun

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