
1
Chapter 1
An Overview
of Project Management
Key Learnings:
◾ Project, Program and Portfolio Management
◾ Process Groups
◾ Knowledge Areas
◾ Managing Stakeholders
◾ Organization Structures
◾ Organization Cultures
◾ Team Development Process
◾ Desired Competencies for Lessons Learned (LL) Project Team Members
(PTMs)
What Is a Project?
A project is undertaken to address a requirement for a product, service, or result.
◾ A product is usually something physical, i.e., computer.
◾ A service is generally tangible, i.e., technical support response time.
◾ A result is typically directly associated with the item, i.e., based on this
consumer research, the ...