Appendix ◾ 119
Online Analytical Processing (OLAP): Capability for databases and related
processes to handle more complex queries than traditional relational databases.
Online: Something that is active or available for access in a system; also may
refer to connected to a network versus being stand-alone.
Organizational Readiness: e ability for an organization to embrace
change and continuously adapt to technological advances that are inte-
gral to its business functions. For example, an organization’s ability to
accept changes in computer operating systems and software as the indus-
try migrates to new platforms to keep up with the times.
Over-the-Top: When something is unacceptable or classified harshly,
i.e., ridiculous.
Performance ...