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About the Author
Willis H. omas, PhD, PMP, CPT is a certi-
fied project manager and performance technolo-
gist who has been involved in organizational
development and effectiveness across the phar-
maceutical, telecommunications, information
technology, and security industries.
Willis holds a PhD in Evaluation from Western
Michigan University. e title of his dissertation
while working at Pfizer was “A Metaevaluation of
Lessons Learned Repositories: Evaluative Knowledge
Management Practices in Project Management.” In line with his extensive research,
he has developed a comprehensive website on project management that focuses
specifical