November 2011
Beginner
161 pages
4h 2m
English
Content preview from The Basics of Project Evaluation and Lessons Learned
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An Overview of Project Management ◾ 11
Leading stakeholders in the preferred direction requires:
◾ Persuasion: influencing
◾ Negotiation: reaching agreement
◾ Conflict resolution: reacting to a difficult situation with an agreed upon
solution
Use the STYLE Framework
to Discover Stakeholder Style
Discovering the personality traits of stakeholders is core, common and critical
to interpersonal communication. Knowing what works and what does not work
with people’s styles is essential to gaining agreement. Using a STYLE chart has
been proven to be an effective way to ensure consistent results in working with
people.
People have a tendency to be more informal at home then at work. So it may
be impractical to use one chart to generalize populations in ...
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