The Basics of Project Evaluation and Lessons Learned

60  ◾  The Basics of Project Evaluation and Lessons Learned

analysis is sometimes imposed by a regulatory agency, e.g., the Food and Drug

Administration (FDA). A gap analysis reviews each procedure for similarities

and differences as well as potential missing items (holes), ambiguity, or errors.

In the pharmaceutical industry, for example, changes in standard operating pro-

cedures (SOPs) may require a comparative analysis to support the development

of revised procedures to ensure consistency in drug manufacturing. Similarly, a

deficiency assessment seeks to determine met and unmet needs. For example, in

healthcare, training records are very important to the Occupational Safety and

Health Administration (OSHA). Each nurse maintains records of ...