Skip to Content
The Business of Android Apps Development: Making and Marketing Apps that Succeed on Google Play, Amazon Appstore and More, Second Edition
book

The Business of Android Apps Development: Making and Marketing Apps that Succeed on Google Play, Amazon Appstore and More, Second Edition

by Roy Sandberg, Mark Rollins
July 2013
Intermediate to advanced
168 pages
5h 10m
English
Apress
Content preview from The Business of Android Apps Development: Making and Marketing Apps that Succeed on Google Play, Amazon Appstore and More, Second Edition

Chapter     10

After You Have a User Base

At this point, we are going to assume that you have had some moderate degree of success after releasing your application. You now need a way to maintain your user base after it has gone live.

Customer Support

Once your app is deployed, your users are sure to have questions, complaints, and suggestions. At the very least, you should provide them with an e-mail address so they can send questions. To reduce the time you spend fielding these questions, you will definitely want to provide some in-app or online help.

Regardless of how you reach out to your customers, you should make sure that you interact with them in a way that meets their needs. While it can be trying to continually answer the same sort ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

The Business of iPhone and iPad App Development: Making and Marketing Apps That Succeed, Second Edition

The Business of iPhone and iPad App Development: Making and Marketing Apps That Succeed, Second Edition

Dave Wooldridge, Gary Mazo

Publisher Resources

ISBN: 9781430250074Purchase book