June 2023
Beginner to intermediate
272 pages
6h 35m
English
Content preview from The Case for Good Jobs
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4 Your Company Is Vulnerable
“Profit can hide many sins,” said Greg Foran, CEO of Walmart US from 2014 to 2019. “It’s what your customers and [frontline employees] say about your business that indicates whether it’s vibrant and healthy.”
By 2014, Walmart had become the poster child of the vicious cycle of low pay, unstable schedules, high turnover, and low customer satisfaction. The company was still profitable—and even growing. But alarm bells (finally) started sounding when the company had nine consecutive quarters of declining same-store sales growth.
When Foran became CEO, he discovered that “the stores weren’t where we needed them to be in terms of basic things like cleanliness and items in stock. The engagement of [frontline employees] ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.