June 2023
Beginner to intermediate
272 pages
6h 35m
English
“Some jobs simply do not create enough value to justify higher wages,” the CEO of a Fortune 100 company told me, yet he wasn’t at all happy about this. Like many other CEOs and executives I have met, he was concerned that too many Americans have been left behind with low-paying jobs. For strong capitalism, he believed, there should be more good jobs with living wages. He just didn’t see how it could be done.
In fact, in my earlier research, focused on retailers, I found two approaches to competing profitably based on low cost. The prevalent approach relies on seeing employees as a cost to be minimized, investing little in them, and—as a consequence—operating with high employee turnover. Companies using this ...
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