The hum of the servers was quieter now, a steady purr instead of a frantic whir. The founders, leaning back in their chairs, watched the dashboard. Incoming email was instantly classified by the fine-tuned model, and then something new happened. Instead of piling up in folders, many of the emails triggered a series of automated actions.
A Sales Lead email arrived. The AI agent, recognizing the label, didn’t just file the email. The agent reasoned: This needs follow-up. It planned the steps, selected its tools, and executed the process: searching the company’s website, finding a contact, drafting a personalized outreach, and logging ...
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