June 2026
Intermediate
320 pages
7h 45m
English
In this chapter, you’ll learn how to construct a high-quality dataset essential for fine-tuning your AI support agent. A well-prepared dataset is crucial for the success of any ML model, as it directly influences the model’s ability to learn and generalize. We will walk through the process of curating relevant data, specifically focusing on email classification. You’ll discover how to select and label email effectively, convert textual labels into a numerical format suitable for model consumption, and finally, organize your data into distinct training, validation, and testing sets. By the end of this chapter, ...
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