May 2017
Intermediate to advanced
368 pages
9h 5m
English
Content preview from The EQ Leader
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Chapter 6Self-ExpressionCommunication through Words and Action
The challenge of leadership is to be strong, but not rude; be kind, but not weak; be bold, but not bully; be thoughtful, but not lazy; be humble, but not timid; be proud, but not arrogant; have humor, but without folly.
—JIM ROHN
Great leaders are almost always great simplifiers, who can cut through argument, debate, and doubt to offer a solution everybody can understand.
—GENERAL COLIN POWELL
Communication was never one of David's strong points. As the company CEO, he knew exactly what message he wanted to give and where he wanted his team to go, but he often struggled in getting their buy-in to his ideas. He wanted to develop a new line of products, but his executive team felt it would be costly, have a high risk of return on investment, and be disruptive to the organization's ongoing projects.
“This doesn't really fit in our strategic plan,” said Ari, the CFO.
“I know that,” David replied, somewhat annoyed, “but I think we need to do this.”
Jill, the marketing manager added, “But we haven't budgeted the costs of a launch and additional trade show attendance.”
“We can find the money,” he fired back, getting more frustrated.
Phil, the production manager pointed out, “We will have to stop work on some of our products already in the pipeline to push those through. You sure you want to delay the releases that are already scheduled? That might hurt our revenue projections.”
“I know that. Yes, I think it's worth it. ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.