The Human Factor in Mergers, Acquisitions, and Transformational Change

Index

Letters ‘f’ and ‘t’ after page numbers indicate figures and tables, respectively.

Acculturation theory, 1

Acquired group identity, 59

Acquisition, 1, 2

Altria Group Inc., 7, 8

Anxiety theory, 1

AOL, 13–15

Apprenticeship mentoring, 50

Arango, Tim, 14, 15

Astra Zeneca PLC, 9, 10

Bank of America, 18–21

Before merger stage, 87–88

cultural compatibility, 90–92

merger motive, 88–90

Blackstone Chambers, 49

Buddy system, 45, 46

Cameron, David, 10, 11

Case, Steve, 14, 15

Change management, 3

Coaching and mentoring, and transformational change. See also Coaching; Mentoring programs

coaching vs. mentoring, 29–30

effectiveness of coaching, 33–34

effectiveness of mentoring, 34–36

in mergers, 67t, 101

indistinctiveness of, 67–68

mentoring and peer-relationships, ...