7. Knowledge Café Environment: Trends, Future, and Disruptive Technologies

7 ■ Knowledge Café Environment: Trends, Future, and Disruptive Technologies

Chapter Objectives

• Discuss the interface of the changing world of work, project knowledge transfer trends, automation, AI, and disruptions

• Explore the present and the future of KM

• Analyze innovation, knowledge co-creation, and the café

• List KM software in the market today

Consider these statistics about our changing world of work from McKinsey Global Institute’s manpower group survey (Manyika et al., 2017).

• 60 percent of occupations have 30 percent of automatable activities

• 45 percent of today’s tasks could be automated by adopting proven technologies ...

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