July 2021
Intermediate to advanced
328 pages
7h 35m
English
Chapter Objectives
• Discuss the interface of the changing world of work, project knowledge transfer trends, automation, AI, and disruptions
• Explore the present and the future of KM
• Analyze innovation, knowledge co-creation, and the café
• List KM software in the market today
Consider these statistics about our changing world of work from McKinsey Global Institute’s manpower group survey (Manyika et al., 2017).
• 60 percent of occupations have 30 percent of automatable activities
• 45 percent of today’s tasks could be automated by adopting proven technologies ...
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