10 ■ Café Interfaces with Other KM Methods and Techniques
Chapter Objectives
• Describe the interfaces of the Knowledge Café with other KM methods like CoPs, lessons learning, oral history, after-action review, etc.
• Explain the practical application of some KM techniques
10.1. THE CAFÉ FOR COMMUNITIES OF PRACTICE (COP)
TWO METHODS OF KM
Generally, there are two methods of knowledge management:
• Knowledge capture (codification). This involves capturing a technical expert’s enduring wisdom, a summary of important lessons, and techniques they have learned to do their work. This will, in turn, be made available to others in the knowledge community.
• Knowledge transfer (person to person). Here, knowledge transfer can be through social interaction ...
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