Chapter 2. From Managing Self to Managing Others

When people are appointed to their first management positions, they often think they have it made. All their hard work as an individual contributor has finally been rewarded, and they see a management assignment as a cause for celebration. They call their spouse, make reservations at a favorite restaurant, and generally believe that they're more than ready to take on a management role.

In fact, to be successful as a first-time manager requires a major transition for which many people are not adequately prepared. Perhaps the most difficult aspect of this transition is that first-time managers are responsible for getting work done through others rather than on their own. While new managers may recognize ...

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