Chapter 30. Organizational Structures
How an SA team is structured, and how this structure fits into the larger organization, are major factors in the success or failure of the team. This chapter examines some of the issues that every site should consider in building the system administration team and covers what we have seen in a variety of companies. It concludes with some sample SA organizational structures for various sites.
Communication is an area that can be greatly influenced by the organizational structure of both the SA team and the company in general. The structure of the organization defines the primary communication paths among the SAs, as well as between the SAs and their customers.1 Both sets of communication are key to the SA ...
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