If ECR is to progress beyond the considerable strides already made, then it has to focus hard on extending the search for knowledge on an industrywide basis. How do we best understand consumers’ needs? How do we operate supply chain processes to create most value and least waste? Sustainability is a key challenge for the supply chain and ECR can help attain it. At Tesco, we build our business back from the customer – but we need our supplier partners to help us to do this. Knowledge is key, but sharing the knowledge makes it useful and this is why ECR continues to be important.
Sir Terry Leahy
Chief Executive
Tesco plc
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