© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2022
H. NegleyThe Salesforce Consultant’s Guidehttps://doi.org/10.1007/978-1-4842-7960-1_11

11. Communication

Heather Negley1  
Fairfax, VA, USA

Besides the willingness to learn, knowing how to effectively communicate is the most important skill to possess as a Salesforce consultant Choosing a communication method is such an important aspect to what we do in our lives that taking the time to select the right medium is critical to effectively communicate. You have to be willing to really listen in order to exchange meaningful messages to teach and learn from one another. It is a mutual exchange. Public speaking and writing are other key elements to master. Slack ...

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