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The Unspoken Rules
book

The Unspoken Rules

by Gorick Ng
April 2021
Beginner
288 pages
5h 55m
English
Harvard Business Review Press
Content preview from The Unspoken Rules

14 Resolve Conflicts

Despite your best efforts to maximize your Three Cs, sometimes something just doesn’t feel right. Maybe you are anxious. Or frustrated. Or exhausted. If and when these emotions cross your mind, you have three options: fix the situation, live with the situation, or leave the situation. Figure 14-1 shows these options.

Picking what to do and how to do it matters. Sometimes, it could even be the difference between addressing the problem and not.

Kathryn, a consultant, learned this lesson the hard way. When her favorite manager left for another company, Kathryn began reporting to a senior director whose management style was totally different from what she was used to. Her prior manager always let her lead client meetings ...

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Publisher Resources

ISBN: 9781647820459