FOREWORD
There are few roles in digital design as misunderstood as the discipline of user experience. To some, it means designing user interfaces so that they are pleasant to use. To others, it means providing signposts so that a digital product is simple to navigate. Still others view user experience as the process of understanding user needs.
The discipline of user experience is about all of these, and more. But without a syllabus and a professional qualification to define the scope of the field, it risks being misunderstood and misinterpreted.
Until now.
The book you are now holding is the first of its kind. It describes the content in the BCS Foundation Certificate in User Experience. With a syllabus based on the international standard, ...
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