8 INTERACTION DESIGN
Most people make the mistake of thinking design is what it looks like. People think it’s this veneer – that the designers are handed this box and told, ‘Make it look good!’ That’s not what we think design is. It’s not just what it looks like and feels like. Design is how it works.
Steve Jobs (quoted in Walker, 2003)
INTRODUCTION
This chapter is about designing user interfaces – not what they look like, but how they work. We define the concept of interaction design and set out basic principles for designing usable user interfaces. We give some examples of how to choose the right user interface controls when designing a graphical user interface (GUI). We introduce the idea of user interface patterns and present some examples ...
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