Chapter 1

Heuristic Evaluation

Heuristic evaluation is a usability inspection method that asks usability practitioners and other stakeholders to evaluate a user interface based on a set of principles or commonsense rules. This method was originally conceived as a discount usability method that could be used to find problems early using wireframes, prototypes, and working products. A side benefit of the method is that evaluators learn about the principles that support good usability. Heuristic evaluation and related inspection methods have become one of the most common methods for finding usability problems.

Keywords

Heuristic; heuristic evaluation; inspection; usability inspection; walkthrough

Outline

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