April 2026
Intermediate
224 pages
4h 24m
English
Tammy works in internal audit in a financial services company. As part of a review of the internal controls in a powerful department, her team identified several suboptimal practices. There was one issue they saw as the most significant, around the recording and processing of a specific piece of data. The old way of recording created substantial risks of mishandling and misrepresenting this critical information. Tammy and her team proposed changes to the workflow to improve efficiency and reduce risk.
She felt good about these proposals and proud of her team’s work. The changes were so clearly an improvement that she expected them to be quickly implemented. But for the next six months, Tammy’s efforts were met ...
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