Working with Microsoft Forms and Customer Voice

Chapter 5: Post-Training Assessment and Feedback

In addition to creating a simple survey, you can create a simple quiz using Microsoft Forms. Quizzes are commonly used in schools and training organizations, but they are also used by business organizations to do assessments after internal training sessions. In addition to conducting assessments, collecting feedback following a training session is often done to help the instructor to improve and for the organizers to plan for future training.

In this chapter, we will look at quiz capabilities in Microsoft Forms to conduct a training assessment, including creating a quiz, scoring a quiz, and publishing grades. We will then go over how to use Microsoft Forms to collect training feedback, as well ...