Mistake #1: Unclear, Uninspiring GoalMistake #2: Lack of Total Commitment for ChangeMistake #3: Incongruent Body LanguageMistake #4: Misreading the AudienceMistake #5: Lack of Narrative IntelligenceMistake #6: Not Telling the TruthMistake #7: Attention MisdirectedMistake #8: Inability to Elicit Desire for ChangeMistake #9: His Reasons BackfiredMistake #10: The Conversation DiedLearning the Language of Leadership