October 2014
Intermediate to advanced
158 pages
3h 18m
English
Content preview from Salesforce Essentials for AdministratorsBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Problem statement 5
As an administrator, you have been asked to debug time-based workflows. They are not firing as expected. The challenge in front of you is to debug and figure out the root cause of the issue.
Debugging steps
The following steps will help debug this problem:
- The first check is to repeat the same transaction (the same workflow) on the record in a sandbox instance to satisfy the criteria of the time-based workflow. Observe the criteria, as the records might not be satisfying the workflow criteria.
- Monitor the time-based workflow queue. The navigation path is Setup | Monitoring | Time-Based Workflow.
- You can reduce the time frame temporarily for an hour to observe the results to figure out whether the time-based rule is firing.
- The last ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.