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Salesforce Essentials for Administrators
book

Salesforce Essentials for Administrators

by Mohit Shrivatsava
October 2014
Intermediate to advanced
158 pages
3h 18m
English
Packt Publishing
Content preview from Salesforce Essentials for Administrators

Delegated administration

Delegated administration involves making non-admin users administrators with limited capabilities. Delegated administration will be supported where the users have a role assigned; this means it will support Salesforce Standard and Chatter Only profiles. It will not support Chatter Free and Chatter External profiles as they don't have roles.

The primary functions of a delegated administrator include:

  • Creating and editing users and resetting passwords for users in specified roles and all subordinate roles. This also includes setting quotas, creating default opportunity teams, and creating personal groups for those users.
  • Unlocking users.
  • Assigning users to specified profiles.
  • Logging in as a user who has granted login access ...
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Publisher Resources

ISBN: 9781784398071