10 Steps to Successful Teams

CONTENTS

 

	Preface	vii
	Introduction	ix
STEP ONE	Form the Team—Identify Team Leaders with Enthusiasm, Energy, and Vision	1
STEP TWO	Ensure Roles Are Clarified and Understood	17
STEP THREE	Create an Environment to Encourage Communication	29
STEP FOUR	Build Strong and Effective Relationships	47
STEP FIVE	Build Processes to Track Progress and Get Things Done	61
STEP SIX	Assess the Team Regularly for Top Performance	71
STEP SEVEN	Tap Into Creative Energy of the Team to Develop Innovative Approaches	95
STEP EIGHT	Use Virtual Team Techniques Effectively	109
STEP NINE	Deal with Team Problems and Move On	127
STEP TEN	Reward and Celebrate Success	145
	Appendix A: Step One Tools	155
	Appendix B: Step Three Tools	159