November 2026
Beginner to intermediate
242 pages
5h 1m
English
Content preview from A Day in the Life of a Senior Leader
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Chapter 26. The Slide
They don’t want to hear it. They don’t. It is legit good feedback. It is substantive, and it is 100% true, but they do not want to hear it.
How do you know this? You’ve provided the feedback several times. Three different variants of the critical feedback, and each time the response is one of these:
- “I know, I know. I’m working on it.”
-
They are not working on it.
- An immediate, abrupt topic change
-
What?
- Twisting the feedback and making it about you
-
This one is my favorite, and it’s impressive.
Someone whose response to feedback is one of those three is not a bad employee, not a person incapable of changing, and the situation certainly may not be an adversarial one. They just don’t want to hear it.
Not a Trick
I have a move. It’s not a guarantee, but if you’ve tried the obvious approaches, if you’ve tried straight talk, and if you’ve made no progress, I offer the Slide.
The Slide has these prerequisites:
-
You’ve tried a couple of approaches to giving the feedback. The person has heard it, but they have not acted on it.
-
You have high confidence that if they actually absorbed the feedback and acted on it, they’d attempt to change. Somewhere in the back of their head, past the denial, you know they’d get it.
-
You’ve had to learn the same lesson in your professional career.
I cannot tell you when to deploy the Slide. The opportunity will present itself when the person who needs the feedback, once again, complains or otherwise comments on the by-product ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.