Genuine philosophers, however, are commanders and legislators: they say, “thus it shall be!”

—Nietzsche, Beyond Good and Evil

Use what language you will, you can never say anything but what you are.

—Ralph Waldo Emerson, The Conduct of Life

So, where does all of this leave us? I have tried to give hints in each chapter of how I would think about—or rethink—each of the traditional concerns of senior IT leadership. Let’s review.

The role of senior IT leadership has always been framed in terms of control—the underlying theme of interactions between IT leaders and the rest of the business has been to “keep your people under control, provide good customer service, deliver what you say you will deliver, and you will be ...

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