NOTES

Introduction

1.

Christopher Avery, “Responsible Change,” Cutter Consortium Agile Project Management Executive Report 6, no. 10 (2005): 1–28.

2.

Martha Heller, The CIO Paradox: Battling the Contradictions of IT Leadership (Brookline, MA: Bibliomotion, Inc., 2013), Kindle loc. 203.

Chapter 1

1.

Puppet Labs and DORA, 2016 State of DevOps Report, https://puppet.com/resources/whitepaper/2016-state-of-devops-report.

2.

Gene Kim, “Why Everyone Needs DevOps Now: My 15 Year Journey Studying High Performing Organizations,” Slideshare.net, posted by Gene Kim, January 21, 2013, slide 28, https://www.slideshare.net/realgenekim/why-everyone-needs-devops-now?qid=8be1b584-f5c9-4ab1-90ea-8942791e1154&v=&b=&from_search=1.

3.

Richard Hunter and George Westerman, ...

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