Chapter 5. Deliver Something Useful
HAHT Commerce, Inc.
“These are the days I get the most energy from work,” remarked Rowland Archer, chief technology officer of HAHT Commerce, Inc. Archer was referring to the days when HAHT holds focus group sessions with its customers. These sessions are conducted at the end of each project milestone to review progress on a working application and encourage change suggestions. “Getting the customer's voice is absolutely critical,” says Sam Bayer, former VP of partner programs and chief evangelist for HAHT. “Furthermore, you have to be physically present with the customer.”
Sam should know. He and I codeveloped the original RADical Software Development methodology in 1992 that evolved over the years into Adaptive ...
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