CHAPTER 3

The Way Things Are …

IT and business no longer exist in separate universes. IT is now a direct stakeholder in the creation of business value. The introduction of new IT-powered business-enablers in the enterprise ecosystem, like cloud computing, Big data, Enterprise Mobility, and Social Media, has made the Business–IT correlation more critical, even indispensable. Of course, tools like Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) continue to be part of the IT landscape, but it is these new enablers that have made Business and IT integral to each other. Quite clearly, IT has broken free of the back office, and it is time to redefine it using a new set of constituents.

Much of the technological revolution ...

Get Aligning Technology with Business for Digital Transformation now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.