Footnotes

Chapter 1: A Maturing Industry

1 Gube, Jacob. “What Is User Experience Design? OVerview, Tools and Resources,” Smashing Magazine. http://bit.ly/1JfB6As
2 Dreyfuss, Henry. Designing for People. Allworth Press; illustrated edition, 2003. ISBN 1-58115-312-0
3 Quora. “How long has the term and topic UX been around?” http://bit.ly/1JfB63B
4 LinkedIn. “10 Hot Job Titles that Barely Existed 5 Years Ago.” http://bit.ly/1JfB4Zt
5 Baldwin, Howard. “Tech hotshots: The rise of the UX expert,” ComputerWorld. http://bit.ly/1JfBcbk
6 Lazaro, Helena. “Looking for a New Career? Here Are the 3 Most Promising Careers of 2020,” General Assembly. http://ga.co/1JfBaAi
7 Dribbble is a social media site for sharing designs (http://dribbble.com).
8 Enright, Allison. “U.S. online retail sales will grow 57% by 2018,” Internet Retailer. http://bit.ly/1JfBbEj
9 Dusto, Amy. “60% of U.S. retail sales will involve the web by 2017,” Internet Retailer. http://bit.ly/1fwVX2r
10 “Mobile now over 50% of Facebookad revenue, crosses $1B,” Vator News. http://bit.ly/1JfBizL
11 Wroblewski, Luke. “The Mobile Moment,” LukeW blog. http://www.lukew.com/ff/entry.asp?1841
12 “Design Is Changing How We Innovate,” FastCo Design. http://bit.ly/1JfBkrv; “Design as business change agent,” Designers DNA. http://bit.ly/1JfBlLO
13 Design the New Business (http://www.designthenewbusiness.com)
14 Brown, Tim. Change by Design. Harper Collins, 2009.
15 McCalmont, Lucy, “10 top Obama quotes: Healthcare.gov,” Politico. http://politi.co/1iv7mZQ ...

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