The case study
A bus of English-speaking tourists is traveling through France. Somewhere in the countryside, on a small road, the bus breaks down. A tourist will use a personal assistant with inbuilt functions to communicate with a police chatbot.
Nobody speaks French. One of the tourists has a tablet and an internet connection. It also has a personal assistant on it. It could be Google Assistant, Siri, Bixby, Alexa, Cortana, or any other.
For our purpose, let's assume it's Google Assistant and say we built a backend with Google Translate, with the API described in Chapter 8, Revolutions Designed for Some Corporations and Disruptive Innovations for Small to Large Companies.
The tourist types or says as described in that chapter: The coach ...
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