September 2013
Intermediate to advanced
288 pages
8h 4m
English
Content preview from Business Analysis and Leadership
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Dealing with difficult stakeholders
Introduction
And now for something, to coin a phrase, ‘completely different’. So far this book has been principally concerned with the profession of business analysis. We are now going to talk about something much more riveting: a subject that you find fascinating above all others. We are going to talk about you!
Let’s start with some news. The bad news is that you cannot change the other person. The good news is that you can change the way the person responds to you, and that is through you changing your behaviour.
We are going to have difficult stakeholders in the front of our mind as we go through the chapter, but in fact, between you and me, this material works anywhere with anyone. Try ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.