September 2013
Intermediate to advanced
288 pages
8h 4m
English
Content preview from Business Analysis and Leadership
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Ethics and fair process
Business ethics continue to grow in importance, as the handling of ethical issues in recent years has damaged many organizations, such as Enron, UBS, RBS, BP and Instagram, to name just a few. Ethical behaviour should not only be at the heart of the business analysis profession but applying ethical thinking to business analysis can create stronger and richer solutions. This chapter argues that seeing ethical issues solely as the responsibility of managers or leaders is a mistake and makes the case for positioning ethical thinking as a key part of the business analyst role.
The International Institute of Business Analysis (IIBA), the professional body for business analysts, has developed The Guide to the ...
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